Run your luxury watch business like a modern operation.
Inventory, consignments, repairs, customers, and live stock updates — managed from a single platform designed for the trade.
- Built for Watch Dealers
- Enterprise-Grade Security
- Role-Based Access
- Full Audit Trail
- Fast Onboarding
Why JCRM
Replace the chaos with clarity
The old way
- Spreadsheet chaos across stock, sales, and repairs
- Missing or misplaced stock with no visibility
- Lost repair notes and missed customer updates
- Messy consignment tracking and unclear payouts
- No single view of customer history or provenance
The JCRM way
- One source of truth for every item, movement, and transaction
- Granular permissions so the right people see the right data
- Complete activity logs and audit trail for every change
- Live inventory with real-time status across all locations
- Structured consignment agreements, payouts, and reporting
Powerful dashboard at your fingertips
Track sales performance, manage inventory, monitor team targets, and gain real-time insights into your jewellery business — all from one intuitive interface.
Sales Analytics
Real-time sales tracking with monthly targets and performance metrics
Team Performance
Monitor individual and team achievements against goals
Inventory Control
Complete oversight of stock levels across all categories
Customer Insights
Build lasting relationships with detailed customer profiles
Features
Everything your business needs
From live stock tracking to compliance-ready documentation, every feature is built for the luxury watch trade.
Live Inventory & Stock Movements
Track every timepiece in real time. See stock across locations, movements, and status changes the moment they happen.
Buying & Selling Workflows
Streamlined purchase and sale processes with full traceability from acquisition to customer delivery.
Consignment Management
Manage consignment agreements, track item status, calculate payouts, and maintain clear ownership records.
Repairs Intake to Completion
Capture repair requests, track progress, send updates, and close jobs with full documentation.
Customer Profiles & History
Comprehensive customer records with purchase history, preferences, communications, and lifetime value.
Documents & Invoicing
Generate invoices, receipts, and valuations. Store and retrieve documents linked to items and customers.
Multi-User Roles & Permissions
Define team roles with precise access controls. Ensure every action is attributed and authorised.
Reporting & Dashboards
Performance dashboards with sales analytics, stock insights, margin reports, and trend visualisation.
How It Works
Up and running in days, not months
Import Your Inventory
Upload your existing stock via CSV or enter items manually. We map serial numbers, descriptions, and provenance notes automatically.
Configure Workflows & Roles
Set up your team, define permissions, customise repair stages, and configure consignment terms to match your operations.
Start Selling, Tracking & Scaling
Go live with full visibility. Manage sales, consignments, and repairs from one place as your business grows.
Use Cases
Built for how you work
Watch Dealer
- Track serial numbers and provenance for every timepiece
- Manage consignment stock from multiple suppliers
- Generate certificates and valuation documents
- Monitor margins across brands and price ranges
Stock Accuracy
99.8%
Time Saved Weekly
12 hrs
Margin Visibility
Real-time
Pricing
Simple, transparent pricing
No hidden fees. Optional onboarding support available on all plans.
Starter
Limited time offer
For independent watch dealers getting started with structured operations.
- Up to 30 inventory items
- 2 team members
- Basic repair tracking
- Customer profiles
- Email support
Optional onboarding fee may apply
Pro
Most PopularLimited time offer
For growing businesses that need full workflow control and reporting.
- Unlimited inventory items
- 10 team members
- Consignment management
- Advanced reporting
- Role-based permissions
- Priority support
- Document generation
Optional onboarding fee may apply
Enterprise
For multi-branch operations requiring dedicated support and configuration.
- Everything in Pro
- Unlimited team members
- Multi-branch support
- Custom integrations
- Dedicated account manager
- SLA guarantee
- Bespoke onboarding
Optional onboarding fee may apply
Security & Compliance
Your data is protected with enterprise-grade security measures at every level.
Encryption at Rest & in Transit
All data is encrypted using AES-256 at rest and TLS 1.3 in transit.
Role-Based Access Control
Fine-grained permissions ensure team members only access what they need.
Complete Audit Logs
Every action is logged with timestamps, user attribution, and change details.
Secure Authentication
Enterprise-grade auth powered by Supabase with optional multi-factor authentication.
Security FAQs
Testimonials
Trusted by watch dealers across the UK
We moved from three separate spreadsheets to JCRM in a week. Stock discrepancies dropped to near zero and our team finally has one place for everything.
James Hartley
Managing Director
Consignment tracking used to be our biggest headache. Now every agreement, payout, and status change is visible instantly. Our margins have never been clearer.
Sarah Okonkwo
Operations Manager
The repair workflow alone saved us ten hours a week. Customers get updates without us chasing — and the audit trail gives us complete peace of mind.
David Mallory
Founder
FAQ
Frequently asked questions
Ready to modernise your business?
Get in touch and we will show you how JCRM can transform your daily operations.