Is this built specifically for luxury watches?

Yes. JCRM is purpose-built for the luxury watch trade, with features like serial number tracking, provenance notes, consignment workflows, and repair management that generic CRMs simply do not offer.

Can I track serial numbers and provenance notes?

Absolutely. Every inventory item can carry serial numbers, hallmark details, provenance notes, certifications, and linked documentation — all fully searchable.

How does consignment work?

You create consignment agreements with terms, track item status (in stock, sold, returned), calculate payouts automatically, and maintain a full audit trail of every movement.

Can my team have different permissions?

Yes. You define roles with granular access controls — from view-only staff to full administrators. Every action is attributed to the user who performed it.

Do you support multi-branch operations?

The Enterprise plan supports unlimited branches with unified stock visibility, branch-level permissions, inter-branch transfers, and consolidated reporting.

How long does onboarding take?

Most businesses are fully operational within five working days. Our team assists with data import, configuration, and training to ensure a smooth transition.

Purpose-built for luxury watch dealers

Run your luxury watch business like a modern operation.

Inventory, consignments, repairs, customers, and live stock updates — managed from a single platform designed for the trade.

Get Started Free

Built for Watch Dealers
Enterprise-Grade Security
Role-Based Access
Full Audit Trail
Fast Onboarding

Why JCRM

Replace the chaos with clarity

The old way

Spreadsheet chaos across stock, sales, and repairs
Missing or misplaced stock with no visibility
Lost repair notes and missed customer updates
Messy consignment tracking and unclear payouts
No single view of customer history or provenance

The JCRM way

One source of truth for every item, movement, and transaction
Granular permissions so the right people see the right data
Complete activity logs and audit trail for every change
Live inventory with real-time status across all locations
Structured consignment agreements, payouts, and reporting

Powerful dashboard at your fingertips

Track sales performance, manage inventory, monitor team targets, and gain real-time insights into your jewellery business — all from one intuitive interface.

JCRM Dashboard showing sales metrics, team performance, and business analytics

JCRM All Sales page displaying transaction history with customer and watch details

JCRM Pricing & Payment modal showing pricing calculations and payment methods

JCRM Stock Overview showing inventory metrics and watch inventory management

JCRM Repair Tracking page for managing repair and service requests

Sales Analytics

Real-time sales tracking with monthly targets and performance metrics

Team Performance

Monitor individual and team achievements against goals

Inventory Control

Complete oversight of stock levels across all categories

Customer Insights

Build lasting relationships with detailed customer profiles

Features

Everything your business needs

From live stock tracking to compliance-ready documentation, every feature is built for the luxury watch trade.

Live Inventory & Stock Movements

Track every timepiece in real time. See stock across locations, movements, and status changes the moment they happen.

Buying & Selling Workflows

Streamlined purchase and sale processes with full traceability from acquisition to customer delivery.

Consignment Management

Manage consignment agreements, track item status, calculate payouts, and maintain clear ownership records.

Repairs Intake to Completion

Capture repair requests, track progress, send updates, and close jobs with full documentation.

Customer Profiles & History

Comprehensive customer records with purchase history, preferences, communications, and lifetime value.

Documents & Invoicing

Generate invoices, receipts, and valuations. Store and retrieve documents linked to items and customers.

Multi-User Roles & Permissions

Define team roles with precise access controls. Ensure every action is attributed and authorised.

Reporting & Dashboards

Performance dashboards with sales analytics, stock insights, margin reports, and trend visualisation.

How It Works

Up and running in days, not months

Import Your Inventory

Upload your existing stock via CSV or enter items manually. We map serial numbers, descriptions, and provenance notes automatically.

Configure Workflows & Roles

Set up your team, define permissions, customise repair stages, and configure consignment terms to match your operations.

Start Selling, Tracking & Scaling

Go live with full visibility. Manage sales, consignments, and repairs from one place as your business grows.

Use Cases

Built for how you work

Watch Dealer

Track serial numbers and provenance for every timepiece
Manage consignment stock from multiple suppliers
Generate certificates and valuation documents
Monitor margins across brands and price ranges

Stock Accuracy

99.8%

Time Saved Weekly

12 hrs

Margin Visibility

Real-time

Pricing

Simple, transparent pricing

No hidden fees. Optional onboarding support available on all plans.

Starter

For independent watch dealers getting started with structured operations.

Up to 30 inventory items
2 team members
Basic repair tracking
Customer profiles
Email support

No credit card required

Pro

Security & Compliance

Your data is protected with enterprise-grade security measures at every level.

Encryption at Rest & in Transit

All data is encrypted using AES-256 at rest and TLS 1.3 in transit.

Role-Based Access Control

Fine-grained permissions ensure team members only access what they need.

Complete Audit Logs

Every action is logged with timestamps, user attribution, and change details.

Secure Authentication

Enterprise-grade auth powered by Supabase with optional multi-factor authentication.

Security FAQs

Testimonials

Trusted by watch dealers across the UK

We moved from three separate spreadsheets to JCRM in a week. Stock discrepancies dropped to near zero and our team finally has one place for everything.

James Hartley

Managing Director

Consignment tracking used to be our biggest headache. Now every agreement, payout, and status change is visible instantly. Our margins have never been clearer.

Sarah Okonkwo

Operations Manager

The repair workflow alone saved us ten hours a week. Customers get updates without us chasing — and the audit trail gives us complete peace of mind.

David Mallory

Founder

FAQ

Frequently asked questions

Ready to modernise your business?

Get in touch and we will show you how JCRM can transform your daily operations.